Privacy statement

WE TAKE DATA PROTECTION SERIOUSLY

The protection of your privacy when processing personal data is an important concern for us. We,

Ritzenhoff Digital GmbH
Sametwiesen 2
34431 Marsberg
Telephone: +49 221 2929 71 21
Email: onlinesupport@ritzenhoff.de

as the operator of the online offering, are responsible for the processing of the personal data of the users of the online offering. The contact persons for questions about the processing of personal data are named directly in this data protection declaration. We collect, store and use your personal data strictly in accordance with the content of this data protection declaration and in accordance with the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and national data protection regulations.

With this data protection declaration we inform you to what extent and for what purposes personal data is processed in connection with the use of our online offer.

PERSONAL DATA

Personal data is data about an identified or identifiable natural person. This includes, for example, your name, address and email address. You do not have to disclose any personal data in order to visit our website. Information that cannot be linked to your identity (such as statistical information on the number of users of the online service) is not considered personal data.

In some cases we need your name and address as well as other information in order to be able to offer you the service you require.

The same applies if we provide you with information material on request or if we answer your inquiries. In these cases we will always inform you of this. In addition, we only store the data that you have sent to us automatically or voluntarily.

When you use one of our services, we generally only collect the data that is necessary to be able to offer you our service. We may ask you for further information, but this is of a voluntary nature. Whenever we process personal data, we do so in order to be able to offer you our service or to pursue our commercial goals.

Automated decision-making based on your personal data does not take place in connection with the use of our online offering.

PROCESSING OF PERSONAL DATA

VISITING OUR WEBSITE

When you visit our website, our web servers store the IP of your Internet service provider, the website from which you visit us, the web pages you visit on our site and the date and duration of the visit. This information is essential for the technical transmission of the websites and secure server operation. A personalized evaluation of this data does not take place.

When you access our online offer, information is automatically collected and stored in so-called server log files, which your browser automatically transmits to us. These are:

Date and time of the request
Name of the requested file
Page from which the file was requested
Access status (file transferred, file not found, etc.)
Web browser and operating system used
Full IP address of the requesting computer
Amount of data transferred

Your personal data is transmitted over the Internet using SSL encryption (Secure Sockets Layer).

This data is not combined with other data sources. Processing takes place in accordance with; Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in the operation of the website, technical security and improving the stability and functionality of our website.

For reasons of technical security, in particular to ward off attempts to attack our web server, we store this data for a short time. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user. In anonymized form, the data is also processed for statistical purposes; a comparison with other databases or a transfer to third parties, with the exception of the IT service provider of our website, even in excerpts., does not take place. The number of page views is only shown as part of our server statistics, which we publish every two years in our activity report.

SETTING UP A USER ACCOUNT

You have the option of registering with our online service and setting up a password-protected user account. We will store your personal data in this account. These are:

Private or business customer status
Salutation
First name
Last name
Email address
Address, including country
Password

You can also voluntarily provide your telephone number and date of birth. Providing this information is voluntary and is not required to set up the user account.

The user account serves the purpose of making it easier to process your orders and thus enabling faster and more personal purchasing. If you subscribe to the newsletter, we also use your date of birth to address you more personally.

The data is processed in accordance with Art. 6 Para. 1 lit. b GDPR to establish, execute or terminate a contract with you, or, in particular in the case of voluntary information, in accordance with Art. 6 Para. 1 lit. a GDPR, on the basis of your consent.

Creating a user account is not necessary to use our online service or to place orders.

After your user account has been deleted, your data will be automatically deleted for further use, unless we are obliged to store it for a longer period in accordance with Article 6 Para. 1 S. 1 lit. c GDPR due to statutory retention and documentation obligations or you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

USE OF THE USER ACCOUNT FOR ORDERS

If you use the user account to make purchases and receive various products and services via our online offer, we collect the following personal data:

Name
E-mail address
Address
Delivery and payment information, depending on the payment method you have selected
if you purchase on account, additionally date of birth, telephone number
Vouchers

This data is processed in accordance with Art. 6 Para. 1 lit. b GDPR in order to establish, execute or to terminate.

Depending on the payment method, the data is passed on to banks, financial companies, or the payment service provider you have selected. In addition, contact and address details are passed on to logistics companies for shipping. We ensure that our partners also comply with data protection regulations. For example, we pass on your address details (name and address) to the respective logistics company that delivers the products you have ordered. The legal basis for this is Art. 6 Paragraph 1 Letter b of GDPR. The processing of your personal data is necessary to fulfill the contract with you.

The data is stored by us for as long as it is necessary to fulfill the contract. In addition, we store this data to fulfill post-contractual obligations and due to statutory retention periods for the period prescribed by law. This retention period is usually 10 years to the end of the respective calendar year in which the last contractually owed service was provided.

Payment processing for orders

Depending on the payment method selected, payment processing for orders may be carried out by engaging a service provider.

Payone

As part of the payment process and the selection of all payment options, we have integrated the Payone service for payment processing. The operating company of Payone is PAYONE GmbH, Lyoner Strasse 9, 60528 Frankfurt/Main, Germany.

Payone is therefore the recipient of all of your personal data provided during the ordering process, in particular your name, address, contact and communication data as well as your bank and credit card details.

It cannot be ruled out that your personal data will be transferred to third countries outside the EU and the EEA. Payone only transfers personal data to third countries if it is necessary to fulfil contractual obligations or to protect legitimate interests or if it is otherwise required by law. This is the case, for example, if the card provider is based in another European country. It is also not excluded thatthat third parties and authorities are granted access to your personal data. For further information on potential recipients and data transfer to third countries, please refer to the data protection information published by Payone.

The legal basis for this type of use is Art. 6 Paragraph 1 Clause 1 Letter b of GDPR for the initiation of a contract and all for the fulfillment of contractual obligations (main and secondary performance obligations).

The data protection information published by Payone, which can be accessed at https://www.payone.com/DE-de/dsgvo#zahlung-im-lastschriftverfahren, provides information on the collection, processing and use of personal data by Payone.

PayPal

When paying with PayPal, you will be redirected to the PayPal website via a link. Your personal data will be processed and forwarded to PayPal. This includes your name, address, email address, telephone number if applicable, and account or credit card details. Please note the general terms and conditions, terms of use and data protection principles of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg on the website https://www.paypal.com/myaccount/privacy/privacyhub.

Klarna

When paying with Klarna, you will be redirected to Klarna's website via a link. Your personal data will be processed and forwarded to Klarna. This includes your name, address, email address, telephone number if applicable, and account or credit card details. Please note the general terms and conditions, terms of use and data protection principles of Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm on the website https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.

Amazon customer account and Amazon Pay

If you use an existing Amazon account to make purchases and receive various products and services via our online offering, we collect the following personal data Data:

Name
E-mail address
Address
Delivery and payment information, depending on the payment method you have selected

This data is processed in accordance with Art. 6 Para. 1 lit. b GDPR in order to establish, execute or terminate a contract with you.

We receive the data from and pass the order data on to Amazon Payments Europe s.c.a., 38 Avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon Pay") when paying via Amazon Pay. You have the option of using the addresses and payment methods stored in your Amazon account to pay for your order in our online offering. If you decide to use Amazon Pay for your payment, you will be redirected to the Amazon Pay website. There you can log in with your account details and authorize the payment. Once you are redirected to the Amazon Pay website, we have no access to the data collected by Amazon Pay. We only receive the information required to process the transaction from Amazon, in particular your name, email address and delivery address; but not your full credit card, debit card or bank account numbers. Further information on data protection in connection with Amazon Pay can be found at https://www.amazon.de/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ&ld=NSGoogle&ref_=footer_privacy.

The personal data we collect for the order will be stored until the statutory warranty period expires and then automatically deleted, unless we are obliged to store the data for a longer period due to legal obligations in accordance with Article 6 Paragraph 1 Clause 1 Letter c of GDPR or you have consented to a longer storage period. have consented to further storage in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

REGISTER FOR OUR NEWSLETTER

You can subscribe to our newsletter. For this we need the following personal data:

E-mail address

When you register for our newsletter, your e-mail address will be used foruuml;r our own advertising purposes until you unsubscribe. You will receive regular information by email about current topics as well as emails for special occasions, for example special promotions. The emails can be personalized and individualized based on the information we have about you.

When registering, we use the so-called double opt-in procedure. In this process, you must first expressly confirm that we should activate the newsletter dispatch. We will then send you a notification email and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this email. We record the confirmation and the time of registration so that we can prove your registration and, if necessary, clarify any possible misuse of your personal data.

The legal basis for processing your data is your consent in accordance with Art. 6 Paragraph 1 Letter a of GDPR if you have expressly registered for the newsletter.

We use data on the use of our newsletters with your consent for analysis purposes. For this purpose, we receive information on the extent to which the newsletters sent are opened and used, e.g. how many users an email was sent to, whether emails were rejected and whether users unsubscribed from the list after receiving an email or whether they redeemed coupons. We use the information to find out your personal interests and thus be able to adapt our offers to you according to your interests. Web beacons and tracking pixels are used to evaluate user behavior. The legal basis for data processing is therefore your express consent in accordance with Art. 6 Paragraph 1 Letter a of GDPR.

If you no longer wish to receive newsletters from us, you can revoke your consent at any time with effect for the future or object to further receipt of the newsletter without incurring any costs other than the transmission costs according to the basic rates. Simply use the unsubscribe link included in each newsletter or send a message to us or our data protection officer.

To provide the WhatsApp newsletter, we work with Klaviyo Inc., 125 Summer St Floor 6, Boston, MA 02111, USA ("Klaviyo") as a technical service provider. It cannot be ruled out that in this context data will be transmitted to Klaviyo in the USA and that US security authorities may gain access to the data under certain circumstances. Further information on the technologies used by Klaviyo and the data processing by Klaviyo can be found at: https://www.klaviyo.com/legal/privacy

E-MAIL ADVERTISING FOR SIMILAR GOODS AND SERVICES

Within the framework of the legal requirements (§ 7 Para. 3 UWG and Art. 6 Para. 1 lit. f GDPR), we are entitled to use your e-mail address, which we received from you in connection with the sale of a product or service, for direct advertising for our own similar goods or services if you have not objected. This also happens without your separate consent. You can object to the above use of your email address at any time without incurring any costs other than the transmission costs according to the basic rates. To do so, please contact us or our data protection officer by email or use the unsubscribe link at the end of the respective newsletter.

The legal basis is our legitimate interest in the transmission of direct advertising in accordance with Art. 6 Para. 1 lit. f GDPR.

REGISTER FOR NEWSLETTER DELIVERY VIA WHATSAPP

You can subscribe to our newsletter delivery via WhatsApp. For this purpose, we process the following personal data:

Phone number
WhatsApp profile information
IP address
Message history between you and us

When you register for our WhatsApp newsletter, your aforementioned data will be used for our own advertising purposes until you unsubscribe. You will also receive regular information via WhatsApp on current topics and on special occasions, for example special promotions. The messages can be personalized and individualized based on our information about you.

We use data about the use of our newsletter for analysis purposes with your consent. For this purpose, you will receiven we collect information about the extent to which the newsletters sent are opened and used, e.g. how many users a message was sent to, whether messages were rejected and whether users unsubscribed from the list after receiving a message or whether they redeemed coupons. We use the information to find out your personal interests and thus be able to tailor our offers to you according to your interests. Web beacons and tracking pixels are used to evaluate user behavior. The legal basis for data processing is your express consent in accordance with Art. 6 Paragraph 1 Letter a of GDPR.

To provide the WhatsApp newsletter, we work with chatarmin.com GmbH, Kaiserstrasse 89, 1070 Vienna, Austria, as a technical service provider. Through chatarmin.com GmbH, we receive the messages you write to us via WhatsApp and can send messages to you via WhatsApp.

Your personal data processed as part of the newsletter dispatch will only be stored until you unsubscribe from the newsletter. If you no longer wish to receive newsletters from us, you can revoke your consent at any time with effect for the future or object to further receipt of the newsletter without incurring any costs other than the transmission costs according to the basic rates. Simply use the unsubscribe link included in each newsletter or send a message to us or our data protection officer.

When registering, we use the so-called double opt-in procedure. In this process, you must first expressly confirm that we should activate the newsletter dispatch. To do this, you must first scan a QR code for registration or click on a registration link. WhatsApp will then automatically open on your device. In WhatsApp you can then send the pre-written message "I would like to subscribe". We will then send you a notification message and ask you to confirm that you would like to receive our newsletter via WhatsApp by clicking on a link contained therein ("Yes, please"). The confirmation and the time of registration are recorded by us so that we can prove your registration and, if necessary, clarify any possible misuse of your personal data.

The legal basis for the processing of your data is your consent in accordance with Art. 6 Para. 1 lit. a GDPR if you have expressly registered for the newsletter.

You can find more information on the purpose and scope of data processing by WhatsApp at https://www.whatsapp.com/legal/privacy-policy.

You can find more information on the purpose and scope of data processing by chatarmin.com at https://chatarmin.com/privacy-policy.

USE OF THE CONTACT FORM

If you send us data via the contact form, this data will be saved on our servers as part of the data backup. We will only use your data to process your request. Your data will be treated as strictly confidential. It will not be passed on to third parties. We process the following personal data from you:

Email address
Salutation
First name
Last name
Subject
Comment
Other information that you provide to us voluntarily

The purpose of the processing is to process your request. The legal basis is Art. 6 Para. 1 Letter a GDPR; if consent has been given, or Art. 6 Para. 1 Letter f GDPR, since the processing is necessary to protect a legitimate interest of our company, namely for processing your request, since processing is not reasonably possible without this information.

If you use the contact form on our website for a request, the message will be sent using SSL (Secure Sockets Layer) encryption. Complete end-to-end encryption does not occur.

COOKIE POLICY

INTRODUCTION

In this section of the Cookie Policy, we inform you about the processing of your personal data in the context of the use of cookies by us or in our online offering.

WHAT ARE COOKIES?

When you visit our website, we may store information on your computer in the form of Cookies and other analysis technologies. Cookies are small text files that are stored on your device by your browser to store certain information (e.g. IP address, browser used and your connection to the Internet). Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a character string that can be used to assign websites and servers to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

By using cookies, the person responsible can provide users of this website with a user-friendly service that would not be possible without the setting of cookies. The cookies we use are - as far as possible - so-called session cookies, which are automatically deleted at the end of the browser session. In some cases, cookies with a longer storage period can also be used so that your pre-settings and preferences can be taken into account the next time you visit our online offering.

Using a cookie, the information and offers on our website can be optimized for the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter their login details every time they visit the website because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online store. The online store uses a cookie to remember the items that a customer has placed in the virtual shopping cart.

MANAGING COOKIES

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent. It is also possible to delete cookies that have already been stored manually via the browser settings. Please note that if you refuse to accept cookies or delete necessary cookies, you may only be able to use our online service to a limited extent or not at all.

You can subsequently adjust your selection at any time by calling up the cookie settings in the footer again.

You can prevent cookies from being installed by deleting existing cookies and deactivating the storage of cookies in your web browser settings. We would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You can also prevent Google from collecting the aforementioned information by setting an opt-out cookie on one of the websites linked below:

We would like to point out that this setting will be deleted if you delete your cookies. You can object to the collection and forwarding of personal data or prevent the processing of this data by deactivating the execution of Java Script in your browser. In addition, you can prevent the execution of Java Script code altogether by installing a Java Script blocker (e.g. https://noscript.net/ or https://www.ghostery.com). We would like to point out that in this case you may not be able to use all functions of our website to their full extent.

LEGAL BASIS FOR COOKIES

If cookies are used for our online offeringare not required, we ask you to consent to the use of cookies when you access the online offer for the first time. With regard to the non-necessary cookies from third-party providers, you will find a more detailed description of the services we use from these third-party providers below. The legal basis for the associated data processing, including any data transfer, is your consent within the meaning of Art. 6 Paragraph 1 Letter a of GDPR. Consent once given can be revoked at any time with effect for the future, in particular by changing the selected settings.

The legal basis for the use of necessary cookies is our legitimate interest in the proper provision of our online offer within the meaning of Art. 6 Paragraph 1 Letter f of GDPR and - insofar as contracts are concluded or fulfilled via our online offer - the fulfillment of the contract within the meaning of Art. 6 Para. 1 lit. b GDPR.

WE USE THE FOLLOWING COOKIES OURSELVES:

Name	Category	Storage period	Type	Purpose
x-ua-device	Necessary	Session	Cookie	This cookie is used to determine what type of device or browser software the visitor is using - so the website can be formatted accordingly.
x-cache-context-hash	Necessary	Session	Cookie	Contains the region for the current user. This allows the website to display content such as currency and tax rates that are relevant to the respective region.
session-#	Necessary	9 hours	Cookie	With this cookie we store information in our shop such as your current shopping cart.
nocache	Necessary	Session	Cookie	Registers whether the user is logged in. This allows the website owner to make parts of the website inaccessible depending on the user's login status.
lastProductState	Service	Session	Session Storage	Saves which products the customer has last viewed in order to make it possible to jump back to the detail page of these products.
is_eu	Necessary	Session	Session Storage	This cookie stores the information that a customer from a country in the European Union comes from.
cookiePreferences	Necessary	6 months	Cookie	Saves your decision about which cookies to accept and reject.
allowCookie	Necessary	1 year	Cookie	Saves your decision about which cookies to accept and reject.
acris_cookie_referrer	Necessary	Session	Cookie	Recognizes how the user came to the website by remembering their last URL address registered.
acris_cookie_landing_page	Necessary	Session	Cookie	Saves the first page you visited in our store.
acris_cookie_first_activated	Necessary	Session	Cookie	Saves your decision about which cookies to accept and reject.
acris_cookie_acc	Necessary	90 days	Cookie	Saves your decision, which cookies have been accepted and rejected.
__csrf_token-1	Necessary	Session	Cookie	Ensures the security of visitors when surfing by preventing the forgery of cross-site requests. This cookie is essential for the security of the website and the visitor.

THIRD PARTY COOKIES

We use third-party services for some functions in our online offering. The corresponding services are predominantly optional functions that you must explicitly select or use. We have concluded contractual agreements with the respective providers to provide or integrate their services and, to the best of our ability, we are committed to ensuring that third-party providers also provide transparent information about the extent of the processing of personal data and comply with data protection regulations:

Name	Category	Service	Storage period	Type	Purpose
ubid-main	Necessary	Amazon, Europe Core S.à r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg („Amazon”)	Session	Cookie	Used to identify the visitor across visits and devices. This allows the website to present relevant advertising to the visitor. The service is provided by third-party advertising hubs that enable advertisers to bid in real time.
language	Necessary	Amazon	1 day	Cookie	Stores the user's preferred language on the website.
JSESSIONID	Necessary	Amazon	Session	Cookie	Maintains user state across page requests at.
apay-session-set	Necessary	Amazon	1 year	Cookie	This cookie is used in connection with the payment window. The cookie is required for secure transactions on the website.
amazon-pay-connectedAuth	Necessary	Amazon	Session	Cookie	Necessary for the login and payment functionality of Amazon Pay.
_uetvid	Tracking	Bing, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA („Bing“)	30 minutes	Local Storage	This cookie is used by Bing to to collect anonymous information about how visitors use our website.
_uetsid	Tracking	Bing	1 day	Local Storage	This cookie is used by Bing to collect anonymous information about how visitors use our website.
#.session	Service	Doofinder S.L., Madrid 28037 Rufino González 23 bis, 1º 1	Session Local	Storage	This cookie stores what you last searched for on our store.
td	Marketing	Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google”)	Session	Pixel	Records statistical data about user behavior on the website. Used for internal analysis by the website operator.
SOCS	Necessary	Google	13 months	Cookie	Google uses the SOCS cookie, which lasts for 13 months, to store the user's cookie choices.
SNID	Marketing	Google	1 year	Cookie	Used by Google to tailor advertisements to your Google search. Google uses the cookie to remember your most common search queries or your previous interactions with ads. This means you always get tailored advertisements. The cookie contains a unique ID that Google uses to collect the user's personal settings for advertising purposes.
NID	Marketing	Google	1 year	Cookie	Used by Google to tailor advertisements to your Google search. Google uses the cookie to remember your most frequent searches or your previous interactions with ads. This means you always get tailored advertisements. The cookie contains a unique ID that Google uses to collect the user's personal settings for advertising purposes.
IDE	Marketing	Google	1 year	Cookie	Used by Google DoubleClick to register and report the user's actions on the website after viewing or clicking on one of the provider's ads, with the purpose of measuring the effectiveness of an advertisement and displaying targeted advertising for the user.
AEC	Necessary	Google	6 Months	Cookie	"AEC" cookies ensure that requests within a browser session are made by the user and not by other websites. These cookies prevent malicious websites from acting on behalf of a user without their knowledge.
_GRECAPTCHA	Necessary	Google	1 year	Cookie	This cookie is used to assign an identifier to a website visitor and to collect statistics about the visits of website visitors.
_gcl_au	Marketing	Google	4 months	Cookie	The cookie is used by Google Tag Manager to track and save conversions.
_ga_#	Marketing	Google	1 year	Cookie	Is used to send data about the visitor's device and behavior to Google Analytics. Tracks the visitor across devices and marketing channels.
dfebi.\|intedia.	Marketing	intedia GmbH, August-Bebel-Strasse 133a, 33602 Bielefeld („intedia“)	Session	Session Storage	This cookie is used to store your interest in specific products so that we can recommend suitable products to you on our site.
_imUserExpires	Marketing	intedia	1 Year	Cookie	This cookie is used to save your interest in specific products so that we can recommend suitable products to you on our site.
_imUser	Marketing	intedia	1 year	Cookie	This cookie is used to save your interest in specific products so that we can recommend suitable products to you on our site.
klaviyoPagesVisitCount	Marketing	Klaviyo Inc., 125 Summer St Floor 6, Boston, MA 02111, USA („Klaviyo”)	Session	Session Storage	Klaviyo's cookies, such as __kla_id, are used to track users' behavior on websites and provide them with personalized marketing communications.
__kla_id	Marketing	Klaviyo	1 year	Cookie	Klaviyo's cookies, such as __kla_id, are used to track users' behavior on websites and provide them with personalized marketing communications. enable.
_fbp	Marketing	Meta Platforms, Inc., Menlo Park, California, USA	90 days	Cookie	Used by Facebook to deliver a range of advertising products such as real-time bidding from third-party advertisers.
_pin_unauth	Marketing	Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland	1 year	Cookie	Is a first-party cookie that groups actions for users that are not Pinterest can be identified.
matomo\|mtm_consent_removed	Marketing	Matomo	30 days	Cookie	Matomo helps us understand how you use our offering online.

GOOGLE TAG MANAGER

Our online offering uses the Google Tag Manager, an optional marketing cookie from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). The Tag Manager does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. You can find Google's privacy policy for this tool here: https://policies.google.com/privacy

GOOGLE ANALYTICS WITH ANONYMIZATION FUNCTION

We use Google Analytics, a web analysis service from Google, an optional statistics cookie on our website. Google Analytics uses cookies.

The information generated by these cookies, such as the time, location and frequency of your website visits, including your IP address, is transmitted to Google in the USA and stored there.

We use Google Analytics with the addition "_gat._anonymizeIp" on our website. In this case, your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area and thus anonymized.

Google will use this information to evaluate your use of our website, to compile reports on website activity for us and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where third parties process the data on Google's behalf.

Google will, according to its own statements, never associate your IP address with any other data held by Google.ingen. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.

In addition, Google offers a deactivation add-on for the most common browsers, which gives you more control over which data Google collects about the websites you visit. The add-on tells the Google Analytics JavaScript (ga.js) that no information about the website visit should be sent to Google Analytics. The Google Analytics browser deactivation add-on does not, however, prevent information from being sent to us or to other web analysis services we may use. You can find more information about installing the browser add-on via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you have agreed that Google may link your web and app browsing history to your Google account and use information from your Google account to personalize ads, Google will use your data together with Google Analytics data to create target group lists for cross-device remarketing. To do this, Google Analytics first records your Google-authenticated ID on our website, which is linked to your Google account (i.e. personal data). Google Analytics will then temporarily link your ID to your Google Analytics data in order to optimize our target groups.

If you do not agree to this, you can turn it off by making the appropriate settings in the "My Account" area of your Google account.

You can find Google's privacy policy for this tool here: https://policies.google.com/privacy

GOOGLE SHOPPING REVIEWS

We use "Google Shopping Reviews", a service from Google, on our website. Google Shopping Reviews stores and processes information about your user behavior on our website. Google Shopping Reviews uses, among other things, an optional cookie for this purpose.

We use Google Shopping Reviews for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. By statistically evaluating user behavior, we can improve our offer and make it more interesting for you as a user.

You can find Google's privacy policy for this tool here: https://policies.google.com/privacy

AMAZON CUSTOMER ACCOUNT AND AMAZON PAY

Please read "Amazon Customer Account and Amazon Pay" for more information. in our section "Using the user account for orders".

CLARITY

We use Clarity for statistical evaluations. The cookies used enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Microsoft Azure Cloud server and stored there. We work with Microsoft Clarity and Microsoft Advertising to use and improve our website, products and services using behavioral metrics, heat maps and session recordings. Website usage data is collected using first-party and third-party cookies and other tracking technologies to determine the popularity of products/services and online activities. We also use this information to optimize the website, for fraud and security purposes, and for advertising.

RETARGETING AND REMARKETING

Retargeting or remarketing are technologies that allow users who have previously visited a particular website to see suitable advertising even after they have left that website. To do this, it is necessary to recognize Internet users beyond their own website, for which cookies from the relevant service providers are used; previous usage behavior is also taken into account. For example, if a user looks at certain products, these or similar products can later be displayed as advertising on other websites. These are personalizedAdvertising that is tailored to the needs of individual users. This personalized advertising does not require the user to be identified beyond recognition. We therefore do not combine the data used for retargeting or remarketing with other data.

We use such technologies to display ads on the Internet. We rely on third-party providers to display the ads. We use offers from Bing/Microsoft, Klaviyo, Google, Facebook, intedia and Pinterest, among others, which enable the automatic display of products that are of interest to Internet users. These functions are implemented using cookies. It cannot be ruled out that data will be transferred to the USA in the course of these processes and that US security authorities will gain access to the relevant data.

You can find more information about the technologies used in the data protection regulations of the respective provider:

Google: https://policies.google.com/privacy?hl=de
Facebook: http://www.facebook.com/policy.php
Pinterest: https://policy.pinterest.com/de/privacy-policy
Google Ireland Ltd: https://adssettings.google.com/u/0/authenticated
Klaviyo: https://www.klaviyo.com/legal/privacy
Intedia: https://www.intedia.de/

DOOFINDER SEARCH

To make visiting our website more attractive and to provide you with better search results more quickly. present, we use the search function of DooFinder.

The operator of the pages is DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain.

For this purpose, the browser you use must connect to the DooFinder servers. This allows DooFinder to know that our website was accessed via your IP address. Further information on the DooFinder search can be found at https://www.doofinder.com/de/ and in the DooFinder privacy policy: https://www.doofinder.com/de/privacy-policy.

Matomo

INTEDIA

This website uses the "E-Business Intelligence" service, hereinafter EBI, which is offered by intedia GmbH (Apfelstraße 245, 33611 Bielefeld, Germany). We use EBI to collect information about the products you interact with in our online shop based on pseudonymized usage data. The aim is to be able to adapt this online shop even better to your needs, for example through individual product presentations.

The data collected by EBI will not be merged with your personal data unless you have given us your consent to do so.

The data collected by EBI includes, for example, but not exclusively, information of the following types:

When and for how long do you surf with us? Which products and categories do you look at?
When did you buy which products - From which category and at what price?
Did you cancel the order and if so, at what stage?

If you want to object to the use of pseudonymous usage data by EBI, you can click the following link. If you delete the cookies on your computer via the browser settings or certain plug-ins, you must object to the use of pseudonymous usage data again.

You can find intedia's data protection information here: https://www.intedia.de/

TRANSFER TO THIRD COUNTRIES

We process your personal data exclusively in the European Economic Area (EEA).

If data is transferred to third parties or bodies whose headquarters or place of data processing is located outside the EEA or a state for which an adequate level of data protection has been determined by a decision of the European Commission, is, we ensure before passing on that the data transfer is covered by a legal permission and guarantees for an there is an appropriate level of data protection with regard to the data transfer (e.g. through the agreement of contractual guarantees, officially recognized regulations or binding internal data protection regulations at the recipient) or you have given your consent to the data transfer.

In these cases, we will inform you about a corresponding data transfer in this data protection information. To the extent legally required.

DATA PROTECTION OFFICER

We have appointed an external data protection officer who supports us in data protection issues and who you can also contact directly. If you have any questions about how we handle personal data or would like further information on data protection issues, our data protection officer and his team will be happy to help:

Data protection officer: Ralf Diebenbusch

RITZENHOFF DIGITAL GmbH
Sametwiesen 2
D-34431 Marsberg
E-mail: datenschutz@ritzenhoff.de

YOUR RIGHTS

You have the following rights with regard to the processing of your personal data:

Information about the data stored about you (Art. 15 GDPR)
Correction of incorrect data (Art. 16 GDPR)
Deletion if this is legally permitted (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Receipt of your data in a structured, common and machine-readable format (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)

If you wish to assert one of your above rights and/or receive more information about this, please contact us or our data protection officer directly.

Some processing is based on your consent (e.g. for processing a request). Consent once given by you can be freely revoked at any time with effect for the future. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. The contact person for this is the responsible body.

If the processing of your personal data is not based on consent but on another legal basis, you can object to this data processing. Your objection will lead to a review and, if necessary, termination of the data processing. You will be informed of the result of the review and will receive - if the data processing is to be continued - from us for further information as to why the data processing is permitted.

You also have the right

to file a complaint with a supervisory authority (Art. 77 GDPR).

The supervisory authority responsible for complaints depends on the federal state of your residence, your place of work or where the alleged violation occurred. happened, see also:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

The supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Homepage: http://www.ldi.nrw.de

You can also, above all, if you are not a citizen of Germany, please contact the competent authority in your member state or:

The Federal Commissioner for Data Protection and Freedom of Information
Graurheindorfer Str. 153
53117 Bonn
redaktion@bfdi.bund.de

If you would like more information or wish to exercise your rights, you can contact us at any time so that we can take care of your request.

CHANGES TO THE DATA PROTECTION DECLARATION

The status of this data protection declaration is indicated by the information (below). We reserve the right to change this privacy policy at any time with effect for the future. The latest version of the privacy policy is always available on our website. We recommend that you regularly check for changes to this privacy policy.

This privacy policy is current as of June 2024

Privacy statement